Privacy Policy

We collect the information you provide directly to us, which may include your name, email address, phone number, service address, and details about your home such as square footage, HVAC system count, air filter sizes, smoke detector count, refrigerator water filter information, preferred service days, and any notes you share.

When you sign in to a Homey account, we also store your account email address and basic authentication records managed by our platform provider.

We use the information you submit to respond to your inquiry, confirm service availability for your address, share membership details, and plan the maintenance services you request. We do not sell your personal information.

If you become a member, we use your information to deliver services, schedule visits, and communicate with you about your membership.

We share information with service providers who help us operate the website and deliver services, only as needed for those purposes. We may also disclose information where required by law.

Legal review: Confirm the actual categories of vendors used (hosting, payments, scheduling, communications) and list them, or state that a vendor list is available on request.

Our website stores your sign-in session in your browser so you can remain logged in. We do not currently run third-party advertising or analytics tracking on this site.

Legal review: If analytics, advertising, or session recording are added later, this section must be updated and a consent banner configured before those tools are enabled.

We keep inquiry information for as long as needed to respond to your request and to evaluate service availability in your area. If you would like your inquiry removed, contact us and we will delete it unless we are required to keep it.

Legal review: Set a defined retention period (for example, inquiry records deleted after 24 months of inactivity) and align it with your internal data-handling policy.

You can ask us to access, correct, or delete the information you have shared with us by contacting our team through the membership inquiry form. We will respond within a reasonable period.

Legal review: Confirm the process, response window, and any state-specific rights (for example California or other state privacy statutes) that apply to Homey's customers.

We use reasonable administrative and technical measures to protect the information we hold, including restricting access to inquiry records to authorized Homey staff.

Homey Home Services LLC, Phoenix East Valley, Arizona. Contact details for privacy requests will be published before launch.

Legal review: Add a monitored privacy contact email address and, if required, a physical mailing address. Do not publish a contact address that is not monitored.

We may update this policy as Homey grows. Material changes will be reflected on this page with a new effective date.